Legal Documents

Sana101 Terms & Conditions – Know Your Rights and Responsibilities

Please read these Terms & Conditions carefully before using the sana101 platform. Everything you need to know about accounts, payments, bonuses, betting policies, and responsible gaming is laid out clearly here.

Last Updated: January 2026 Version 3.2

Transparent & Fair

Every term on sana101 is written in plain language so anyone can understand it.


12 Section
18+ Age Requirement
Bangla Language
Key Highlights

What's in These Terms & Conditions

Get a quick overview of the key points before reading the full terms.

Account Registration Terms

Who can open an account, the minimum age requirement, what information is needed, and how identity verification works – it's all covered here.

Deposit & Withdrawal Policy

Full details on deposit and withdrawal limits, methods, processing times, and applicable conditions.

Bonus & Promotion Terms

Wagering requirements and terms for all bonus types, including the Welcome Bonus, cashback, and free bets.

Betting Rules

How sana101 handles bet acceptance, cancellations, result determination, and decisions in disputed situations.

Security & Privacy

Details on how your personal data is stored and protected, and whether it is shared with third parties.

Responsible Gaming

Sana101's policy on self-exclusion, deposit limits, and support for problem bettors.

These terms and conditions govern your relationship with the sana101 platform. By registering or using the platform, you are deemed to have read and accepted these terms.

General Terms & Conditions

These Terms and Conditions ("Terms") apply to all registered and unregistered users of the sana101 website and mobile application ("Platform"). sana101 is an internationally licensed online betting and gaming platform serving users in Bangladesh and other countries.

By accessing the platform, creating an account, or using any of our services, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree with any part of these terms, please refrain from using the platform.

Sana101 may, at any time, update these Terms & Conditions reserves the right to make changes. For significant updates, we will send a notification to your registered email. Continued use of the platform constitutes acceptance of the revised terms.

  • These terms apply in both Bangla and English; in the event of a conflict, the English version shall prevail.
  • Sana101 reserves the right to modify, suspend, or discontinue any part of its service at any time.
  • Violating these terms may result in your account being suspended or terminated.

Account Registration & Use

To open an account with sana101, you must provide accurate and complete information. Accounts created with false or incomplete details may be closed at any time and any deposited funds may be forfeited.

Each user may only One Account maintain one account. Creating multiple accounts is strictly prohibited and constitutes a serious violation of these Terms & Conditions.

  • During registration, you will need to provide your real name, date of birth, phone number, and email address.
  • You are responsible for keeping your account password and login credentials confidential.
  • You may not allow anyone else to access or use your account.
  • If you notice any suspicious activity on your account, contact our support team immediately.
  • A copy of your national ID or passport may be requested for identity verification.

Withdrawals may be delayed if KYC (Know Your Customer) verification has not been completed. To ensure faster service, please verify your identity immediately after registration.


Age Verification & Minor Protection Policy

Sana101 is intended solely for 18 years of age or older individuals only. Minors are strictly prohibited from opening an account or using the platform.

We may request age verification documents at any time. Account transactions may be restricted until verification is complete. If a user is found to be underage, the account will be closed immediately and all deposited funds will be returned.

Parents and guardians are advised to install parental control software on shared family devices to protect minors from accessing gaming content.


Deposit Policy

Sana101 currently accepts deposits via Mobile Pay, Nagad, Rocket, and bank transfer. All deposits are processed in Bangladesh Taka (BDT).

  • Minimum Deposit: ৳500
  • Maximum single deposit: ৳1,00,000
  • Daily Maximum Deposit: ৳5,00,000
  • Deposits are typically credited to your account within 1–5 minutes.
  • Deposits from third-party accounts are not accepted.
  • If a deposit fails, please contact support within 24 hours.

Sana101 reserves the right to reject or delay any deposit without providing a reason, particularly where fraud is suspected.


Withdrawal Policy

Your account must be fully verified before you can withdraw winnings. Withdrawals are only permitted to the same payment method used for the original deposit.

  • Minimum withdrawal: ৳1,000
  • Maximum single withdrawal: ৳2,00,000
  • Daily Maximum Withdrawal: ৳10,00,000
  • Standard withdrawals are processed within 15 minutes to 24 hours.
  • Withdrawals for VIP members are processed on a priority basis.
  • Additional documentation may be required for large withdrawals as part of our security verification process.

Withdrawals may be held if bonus wagering requirements have not been met. Please check your bonus balance and wagering status before requesting a withdrawal.


Bonus & Promotion Terms

All bonuses and promotional offers at sana101 are subject to specific terms and conditions. By accepting a bonus, you agree to the terms attached to that bonus.

  • Welcome Bonus: New members receive a bonus on their first deposit, which is typically subject to a 10x–15x wagering requirement.
  • Reload Bonus: For regular members on a weekly or monthly basis, the wagering requirement is 5x–10x.
  • Cashback: A set percentage of net weekly losses is refunded, with no wagering requirements.
  • Free Bet: Must be used on specified markets and at minimum qualifying odds.

Important Bonus Information Terms & Conditions:

  • Each bonus can only be claimed once.
  • Bonus balance cannot be withdrawn directly. It becomes withdrawable only after the wagering requirements have been met.
  • Bonuses are generally valid for 30 days from the date of issue.
  • Sana101 reserves the right to modify or withdraw any bonus at any time.
  • Accounts found to have abused bonuses may be closed.

Betting Rules

Before placing any bet on sana101, carefully read the specific rules for each event. Once a bet is confirmed, it cannot be changed or cancelled — however, if the "Cash Out" feature is available, you may close the bet under certain conditions.

  • All bets are deducted from your real money balance. To place bets using bonus balance, the relevant option must be activated.
  • Maximum bet limits per event are set and may vary depending on the event.
  • In live betting, odds change in real time; the odds at the moment of bet confirmation are final.
  • If a match is cancelled, the bet is voided and the original stake is refunded.
  • In the event of a disputed outcome, sana101's decision is final.
  • Sana101 reserves the right to void any bets accepted due to a technical error.

In an accumulator or combo bet, if one leg is voided, that leg's odds are counted as 1.0 and the remaining selections stay active.


Prohibited Activities

The following activities are strictly prohibited and may result in immediate account closure and forfeiture of any funds held:

  • Operating multiple accounts or using more than one account from the same device or IP address.
  • Repeatedly depositing and withdrawing to exploit bonus offers (bonus hunting).
  • Using the account for money laundering purposes.
  • Placing bets using match-fixing or insider information.
  • Automated betting using software or bots.
  • Attempting to bypass or circumvent the platform's security systems.
  • Operating an account using a false identity or another person's information.

Account Suspension & Closure Policy

Sana101 reserves the right to suspend or close accounts without prior notice in the following circumstances:

  • This Terms & Conditionsviolates any part of the
  • If fraud or deception is suspected.
  • At the direction of a regulatory authority.
  • If the account has been inactive for an extended period (12 months or more).

Users may close their account at any time by contacting support. Please withdraw your verified balance before closing your account.


Limitation of Liability

Sana101 is not liable for the following:

  • If a bet is missed due to a technical error or server downtime.
  • If a transaction fails due to an internet connection issue.
  • If account credentials are compromised due to the user's own negligence.
  • Due to delays or errors caused by third-party payment gateways.

That said, sana101 is committed to maintaining 99.7% platform uptime and resolving any issues as quickly as possible.


Privacy & Data Protection

Full details on how we collect, use, and protect your personal information are available in our Privacy Policy page. In brief:

  • Your information is never sold to third parties.
  • We may be required to share information at the request of regulatory authorities.
  • All data is secured with SSL encryption.
  • You may request the deletion of your personal data at any time.

Terms & Conditions Update Policy

Sana101 reserves the right to update these Terms & Conditions at any time. For significant changes, we will:

  • A notification will be sent to your registered email address.
  • We will display a pop-up notice on the platform.
  • 7 days' notice will be given from the date of any change.

Continued use of the platform after updated terms take effect will be considered acceptance of the new terms. If you have any questions, support@sana101.bizContact us at

Frequently Asked Questions About Terms & Conditions

Yes, sana101's full terms and conditions are available in Bengali. We believe Bangladeshi users have the right to understand the terms in their own language. However, in the event of a legal dispute, the English version will take precedence.

Before the bonus wagering requirement is met, you may withdraw your original deposit only — however, doing so will forfeit the bonus balance. To withdraw the full balance, the wagering requirement must be completed first.

Email us at support@sana101.biz or reach out via live chat. Once your identity is verified, our team will review the matter and typically provide a resolution within 24 hours.

Terms and conditions are updated as needed, though major changes typically occur once or twice a year. Registered users will be notified by email prior to each update.

Opening multiple accounts is a serious violation of sana101's Terms & Conditions. All associated accounts will be closed immediately, and all bonuses and winnings may be forfeited.
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Bet safely on sana101 – know the terms before you play

Once you've read all the terms and conditions, open your account now and enjoy betting in a fair and transparent environment.

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